Privacy Policy

Last updated: July 2026

Creative Think Digital (“CTD”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect through this website, how we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.

Who we are

Creative Think Digital is a UK-based digital agency providing website design, local SEO, Google Business Profile optimisation, AI automation and website care for service businesses. We are the “data controller” for the personal data collected through this website.

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Email: info@creativethinkdigital.co.uk. Phone: (+44) 7480 808961.

What information we collect

We only collect the information you choose to give us. This includes:

• Enquiry and free-audit forms: your name, email address, phone number, optional website URL and your message.
• Website Audit Assistant: the questions and messages you type, and — only if you choose to share it — your email address so we can follow up.
• Technical data: standard server logs (such as IP address and browser type) and essential cookies needed for the site and forms to work securely.

We do not knowingly collect special-category data, and we ask that you do not share sensitive personal or health information through our forms or assistant.

How we use your information

• To respond to your enquiry, provide your free website audit and discuss how we can help.
• To send you the follow-up information you asked for and, where relevant, a proposal.
• To operate, secure and improve our website.

We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects.

Lawful basis

When you submit an enquiry or request an audit, we process your data on the basis of taking steps at your request before entering into a contract and our legitimate interest in responding to and following up on enquiries. Any marketing communications would only be sent with your consent, and you can withdraw that consent at any time.

Cookies

We use a small number of essential cookies that are required for the website and its forms to function securely (for example, anti-forgery protection on our contact form). These do not track you across other websites. If we introduce analytics or marketing cookies in future, we will update this policy and, where required, ask for your consent.

Who we share it with

We share personal data only with the service providers that help us run the business, and only as far as necessary — for example our website hosting and email providers used to receive and reply to your enquiry. These providers process data on our instructions and under appropriate safeguards. We may also disclose information where required by law.

How long we keep it

We keep enquiry and audit information for as long as needed to respond to you and for our legitimate business records, and no longer than necessary. You can ask us to delete your data at any time (see your rights below).

How we protect it

We apply appropriate technical and organisational measures to protect your data, including secure hosting, transport encryption (HTTPS) and restricted access. No online transmission is ever completely risk-free, but we work to keep your information safe.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, email us at info@creativethinkdigital.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

If you have any questions about this policy or how we handle your data, please get in touch or email info@creativethinkdigital.co.uk.